Most AI projects focus on the technology: they provide the tools and the knowledge, but overlook individual motivations, fears and system-level connections. AI differs from rolling out a new piece of software in that it does not replace a tool, it rearranges work as a whole: across the world it rewrites what the task is, what counts as expertise, and what people are responsible for. This is not one company's decision but a change in the world of work that every organisation has to go through, whether it wants to or not.
The change does not only affect those who keep their distance from it. Where use is intensive, something else shows up: the pace and the constant context switching lead to mental fatigue and AI burnout. The part of the work people loved disappears, and it becomes unclear what remains of their role. Some would move faster, but organisational structures and rules are slower, and motivation gets lost in between. The effect differs from team to team, but it shows up somewhere in every one of them, and it amplifies the dynamics already there.
A change depends on five things, and each needs to be handled separately: whether people understand why it is needed; whether they want to take part; whether they have the knowledge; whether they can actually do it in their own work; and whether anything reinforces it so that it lasts. Most organisations deal with the knowledge. In our programme we look at the other four as well: we translate the organisation's AI strategy into personal-level goals, uncover the hidden blockers, and help the team understand what changes, what they need to let go of, and what the personal opportunity is in it.
A taste of our standalone workshops:
- AI & change: how to turn internal resistance into motivation?
- AI in software development: how does the technology reshape the cycles of digital product development?
- AI & KPIs: how do we measure effectiveness?
If the organisation wants to walk the whole path, we have a ready, modular programme for it, the AI Business Accelerator.